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Honest Crystal Hair Remover and Bleame Review

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If you’ve seen Instagram ads and viral TikTok posts recently about crystal hair removers, you’re probably wondering if these crystal hair erasers actually work. Here is my very honest review of the Bleame hair eraser product and their company.

pinterest image that has photos of  a crystal hair remover with text overlay.

I normally don’t do reviews on beauty products, but I bought this product and I feel pretty strongly about this one so I’m doing a thorough review of the Bleame “crystal” hair eraser (which is actually glass).

Disclaimer: All opinions are my own and based on my personal experience. This is a deeper discussion of what we included in our YouTube video.

We’re including info on how the product worked on my skin and some criticisms of the Bleame business with some not-so-great things I found out about the Bleame company after I bought their product for myself and my daughter.

In this post, we’ll talk about:

  1. Whether the Bleame hair eraser actually works.
  2. The risk of injury from crystal hair erasers.
  3. Potentially deceptive business practices and false claims of Bleame and I why I don’t recommend purchasing from them.

Since this post deals with some skin injury and health issues like friction burns, I have to make a medical disclaimer that this post is in no way intended to be taken as medical advice, or to replace the advice of your doctor or dermatologist.

Does the Bleame work? My review of their crystal hair eraser

Let’s jump into the first big question of whether or not crystal hair erasers actually work. I haven’t tried other brands, just the Bleame, so I can’t speak to whether this applies to all crystal hair erasers or just the Bleame brand.

First off, “crystal” hair removers are actually just etched glass on a plastic holder, very similar to a giant glass nail file. Some companies claim this is some kind of “nano-crystalline technology”, but it’s really just etched glass.

It is effective at exfoliating skin (too effective, more on that later) and inconsistent with hair removal.

Initially, I had purchased a 2-pack Bleame in November for my daughter and myself and I could not get it to work except on my knuckles. I set it aside and intended to get a refund (more on that later, too), but then decided to do a review and try it again to see if I wasn’t using it properly.

Bleame’s Instagram comments and packaging says that you can use this product on dry skin, damp skin, and with shaving cream, so I tried all 3 methods.

screenshot of Bleame instagram comment on how to use their product.
Bleame says their product can be used on dry, damp, and wet skin.

On dry skin, I couldn’t get the hair eraser to remove much hair unless I applied quite a bit of pressure, which was a bit irritating to my skin. The company says not to press too hard, but you can’t actually get the hair to come off on dry skin without adding more pressure, which feels like a problem.

So basically you have to increase pressure on dry skin in order for the hair to be removed, but increasing pressure can cause skin irritation.

I was able to get the hair removed on my lower legs below my knees (thick coarse hair), and arms (fine thin hair) using this on dry skin. But I wasn’t able to get in some places (like around my wrist) and I feel like using a razor is much faster and has less risk of injury.

I switched to using this on wet skin and it worked better to remove the hair, but it is much more irritating to use on wet skin! It grabs more, pulls and clumps long hairs, and causes burns (more on that in the next section).

Since they mention using shaving cream, I also tried using this on my upper arm using wet/damp skin and shaving gel. It worked ok and was less irritating than just plain wet skin, but I still noticed redness and irritation there the next day.

This did not work near my bikini area at all on dry skin, and I wasn’t about to use it with wet skin to test it more.

11 day update: on my left arm I had mild irritation where I used it on dry skin and with shaving cream. And severe irritation on my right arm where I used it on wet skin. It has been over 10 days since I used the Bleame and some of the skin on my left arm where I had mild irritation still feels very rough, like spots on my skin feel like sandpaper.

Final verdict on the product itself:

  1. This product works inconsistently and doesn’t work in certain areas (like bikini zone) or around wrists, knees, etc. They don’t recommend even using it in certain areas, such as armpits or the face.
  2. Takes more time to use than a razor.
  3. High risk of skin injury and actually more irritating to skin than a razor: you have to use a good amount of pressure on dry skin for this to work, and it can be extremely irritating to skin on wet skin. Shaving cream helped a bit but my skin still ended up red after shaving cream.

Crystal hair removers are not the miracle product they are touted to be!!

Unfortunately, the website reviews and social media comments on these products are very skewed because companies are blocking honest reviews and comments that paint their product in a negative light (I share more on that later in this post).

If you’re doing research on these products, looking through Reddit threads and Amazon reviews will give you a more realistic idea of what kind of results people are getting (as long as the companies aren’t paying for 5 star Amazon reviews, which unfortunately happens).

The Allure website has a great article on this viral fad of crystal hair erasers and why a board certified dermatologist calls them a “gimmick” that you should pass up.

High risk of injury from this product

In the previous section I mentioned the risk of skin injury with these hair erasers. The first few times I tried using this, I didn’t experience any skin irritation with it since I apparently wasn’t pressing hard enough to even remove the hair.

But the next time I gave this a try with wet skin, using the same amount of pressure as I had used with dry skin, I got pretty bad skin irritation on my right arm, and some milder skin irritation on my left arm. My arm welted up a bit and the worst part of it swelled up the next day.

photo collage showing skin injury from crystal hair eraser/crystal hair remover.
No color, light, contrast, etc. editing was done on these photos of my right arm.

Since this is basically a glass nail file that’s akin to fine sandpaper, there are definitely risks of irritating your skin, over-exfoliating, and getting friction burns even when using this product as directed.

I’m not alone with this type of skin irritation, either. Looking through Amazon reviews of similar brands and products, and perusing Reddit threads, skin irritation and rash is a very common complaint, along with it being time consuming.

screenshot of reddit comment sharing skin injury from crystal hair remover.

One of the reddit comments that I looked at mentioned that this is basically sandpaper, which fits my initial impressions of it basically being a giant glass nail file. I don’t think you even have to have sensitive skin for this to be really irritating!

censored screenshot of reddit comment about the bleame crystal hair eraser.

Even when using this as directed, the chances of getting irritation are pretty high since telling people “not to use too much pressure” (as Bleame and similar companies do) is difficult to quantify. Amount of pressure applied is pretty relative for each person and it will also depend on the area of your body you’re using this on (lower leg skin is probably more resistant to irritation than arm skin or even middle thigh skin).

I also tried this on dry skin on my lower legs and it did ok removing hair, I didn’t seem to have irritation on my lower legs. But I tried this on my upper leg/thigh area on dry skin and had redness the next day, which turned into very rough skin the following 2 days after using it.

The skin irritation and rash I had ended up being mostly on my arms, and they were on fire for the rest of the day after using the Bleame in the morning!!

As I mentioned before, also tried using this on my upper left arm with shaving cream on wet/damp skin since they mention using shaving cream. It seemed to do better at first, but the next day I still had redness and irritation there (just not quite as bad as on my right arm).

I did some more digging around and found some Better Business Bureau reviews where customers shared about their skin irritation after using the Bleame hair remover, some requiring medical attention.

image collage of Better Business Bureau complaints again Bleame for severe skin irritation.

False packaging and advertising claims

Let’s take a look at the multiple false claims being made on their packaging and in their posts and website.

First, the obvious false claim on the packaging is that this product is a “crystal” product, implying it’s made of crystals. Their website says it uses “nano-crystalline technology”. It’s actually just etched glass, very similar to a glass nail file.

photo collage showing bleame product packaging.

Second, the packaging makes claims that this is “100% pain free”, has “no skin irritation”, “soothes” skin, and “skin safe”. None of those claims are even close to being true.

After writing this, I saw another Bleame video advertisement on my Instagram feed that claims their product is “painless”. I’m seeing these ads multiple times a day, and I’m also seeing these ads on Google as well.

screenshot of Bleame Instagram ad claiming product is "painless".

They are also sponsoring blog posts that also make the claim that the Bleame product is painless. Check out this sponsored post in the Tacoma Daily Index that repeatedly claims the Bleame is painless.

screenshot of Tacoma daily index sponsored post saying that the bleame is painless.
second screenshot of Tacoma daily index stating that bleame is pain free.

This same sponsored post is also found at The Daily World website, a similar post is on Outlook India, and their press release on NewsDesk makes the same no-irritation claims. I had to laugh at this part of their press release, too, because it appears to be copied and pasted it from a description of waxing products. Not to mention the weird part about using it around nipples, which I highly recommend NOT doing anyway because of friction burns!

weird bleame press release about the product tasting like vanilla.

Third, the package claims that this product will give you a “hair free body in less than 5 minutes”. In my experience, this is simply not true. Crystal hair removers take much longer to use effectively than a razor, and it definitely will not remove the hair from your entire body in under 5 minutes.

Fourth, Bleame claims on their website that their product removes hair when rubbed gently on skin. However In my experience, it didn’t remove any hair at all when using gentle pressure. It didn’t remove my hair without applying much more pressure, but applying more pressure can cause friction burns/over exfoliation, especially on wet skin. A lose-lose situation that sets people (like me) up for false expectations of the product.

screenshot image of the bleame website claims and "risk free" return policy.

Fifth, they claim they have an easy and risk-free return policy, but that is also not true. Leading us into the next topic: returns and refunds.

Inconvenient return policy

When I first got the Bleame hair remover in the mail, my daughter and I both tried it out and it didn’t work for either of us (I hadn’t gotten burns during this initial round of testing). So I sent an email to Bleame asking for a refund.

They offered to give me a refund of half if I kept the hair remover, or a gift card.

screenshot image of email from bleame customer service about return and refund.

After I said I wanted to get a full refund, they replied with directions for how to return the product. They intentionally make the return process tedious and inconvenient.

screenshot of email from bleame customer service detailing steps for product return.

Looking through the Reddit threads about Bleame, this was echoed by several people who had also tried to get refunds. One user speculated that the company was stalling the return process by being slow with emails and inconvenient return policy so that the 30-day window expires. I don’t have proof of this, but it’s a good theory based on what myself and others have experienced.

screenshot of reddit comments sharing their customer service experience with Bleame.

According to their own return policy on their website, they want people to detail why they’re returning it and provide photo proof of the “results” (which seems like they want photo proof of skin damage).

screenshot of bleame website return and refund policy.

Looking at their product page on the Bleame website again that we shared earlier, making claims about “risk-free” trials or returns but then putting conditions on a separate page of their website is actually a violation of FTC guidelines (brand lawyer Robert Freund has an excellent Instagram video explaining how this works).

screenshot image of the bleame website claims and "risk free" return policy.

Bleame’s deceptive business practices

Now onto probably the meatiest part of my Bleame review. We’ve already touched on the problems with their false packaging and website claims, but there’s even more to the shady goings on with Bleame.

My biggest beef with the Bleame company isn’t necessarily the inconsistent performance of their product and the skin damage it can cause. It’s that they actively block negative reviews on their website, hiding negative comments on their Instagram and Facebook accounts so consumers can’t see feedback from people who have used it with poor results or who have had bad experiences with their customer service.

Blocking honest website reviews

I initially purchased my 2-pack of Bleame hair erasers after seeing an Instagram advertisement that had a coupon code with it. As usual, I looked through the comments on their ad to see what people had to say about the product and company. All really positive comments or just questions from people who haven’t tried it yet.

I then went to their website to check out the reviews on their website as well, and not 1 negative review on their entire website that (supposedly) boasts over 500 positive reviews. I saw no negative reviews on their website, nothing below a 4 star rating.

After trying the product initially and not having results with it, I went to leave a 1-star review on the Bleame website and I kept hitting the submit button and it wouldn’t submit my review. I tried several times and even took video of it.

Thinking it could have been a browser issue, I switched over to Safari and tried again. This time it looked like it went through and it said “thank you for your review”. I made a note to go check it again a few days later to see if it actually posted to their website.

Graphic design image with abstract shapes, photos of a bleame eraser, and text that says "honest Bleame review".

I went back to the Bleame website several times over the course of a month or 2 to look for my review and I couldn’t find it anywhere. I searched by my name and my rating, and again nothing would come up. So either they are completely blocking or deleting negative reviews, or they are rewriting reviews to be favorable.

So if consumers are looking for honest reviews of the Bleame product, they are not going to see any real feedback on their website. And I suspect that many of the positive reviews on their website that they do have are edited, completely fabricated, or paid for.

When I emailed Bleame to ask about a refund, I mentioned to their customer service person that my website review had been removed or blocked, and they ignored me and didn’t even respond to that part of my email.

Hiding honest Instagram and Facebook comments

After the kerfuffle with the website reviews, I took to the Bleame Instagram posts and left a comment on one of their posts. I was curious if they were going to delete my comments, but every time I looked at the post, my comment was still there. I just had no interactions on my comment.

After digging around on Reddit for a bit and seeing others talk about how they had their comments deleted and their accounts blocked by Bleame on social media. I began to suspect that maybe they were actually hiding my comments and not actually deleting them.

I keep seeing tons of ads for Bleame since I’ve been leaving comments on just about each one that the product doesn’t work and it creates skin burns. I left a comment on one paid Bleame advertisement, then a few days later I checked again. The comment was there, but when I looked at the same exact post using a different account of mine, my comment was nowhere to be seen.

Hiding comments and restricting accounts allows Bleame to limit negative or HONEST feedback on their posts and keeps other consumers from seeing interactions without completely blocking people. Sneaky.

It’s hard to put that here in static photos, but I added a video clip of my comment being hidden on Instagram in our YouTube video.

Update: I just now checked on one of the Instagram posts where my comment had been hidden for about a month, and they actually deleted my comment. It looks like they hide the comments initially then delete them after a while, perhaps hoping no one will come back to notice their comments getting deleted on old posts.

Looking over the Reddit threads I saw and Trustpilot reviews, as well as the Instagram comments, I’m also pretty sure Bleame is paying people to post positive reviews and comments on their Instagram ads, Reddit threads, and Trustpilot. It is not easy to find a genuinely honest Bleame review!

screenshot of reddit comments about crystal hair eraser company.

A few Reddit comments seemed rather suspicious of being paid comments, and on Trustpilot, every time there is a negative review on the company, someone posts a really positive review to counteract it.

Also be aware that Bleame is pushing out HEAVY Instagram ads. I keep seeing them pop up in my feed constantly since I’m commenting on a lot of them. And most of the ads I’m seeing are all different and they have pretty high reach. It looks like they are putting money behind their top performing reels.

screenshot of bleame instagram advertisement.

So if you see ads on Instagram, Facebook, TikTok, etc. for this “amazing” product that magically removes hair without effort or pain, DON’T BUY IT!

My final thoughts

I’m going to be brutally honest and just come out and say it, based on my experience and everything I have dug up, I personally believe that Bleame is a scam. The product can be damaging to skin, they make false claims, they’re potentially breaking the law with their “risk-free” return policy, and they are deceiving consumers by hiding real feedback, among other things.

Just check out their Better Business Bureau page to get a glimpse of the reviews and complaints very similar to mine (they are rated an F at the time of this writing). At the time of this writing, BBB had received 15 complaints about Bleame and the company failed to respond to 14 of these complaints.

According to a BBB alert, “On at least one occasion, BBB sent mail to this company in an attempt to develop a report. The mail was returned by the Post Office; therefore a complete BBB report at this time is unavailable.”

Skip the hype and stick with other more time-tested and safer methods of hair removal!

photo of woman in a bathrobe on a bad with coffee, there is text overlay on the image that says "honest bleame hair eraser review".

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