Curious about Zyia Active and their clothing? Here’s an honest Zyia review and look at my experience with the company and clothing as a former rep.
Hey friends! We’re going to start adding more fitness/healthy living posts back into the regular rotation of posts, so we’re taking a bit of a detour from our regular recipes to bring you this Zyia review.
I joined Zyia as a rep earlier this year to help provide more income for my family, but I decided it wasn’t a good fit for me and I stepped away from it a few months ago.
The purpose of this post to give my readers a completely honest look at my most recent foray into direct sales and my thoughts on the Zyia Active product and company.
I also noticed that a lot of Zyia “reviews” online aren’t actually objective reviews but more like sales pitches. So I wanted to write an actual review based on my experience and the experience of others I’ve talked to.
I am no longer financially affiliated with Zyia Active, so this review is not sponsored in any way or written by a current rep. This post also does not contain affiliate links for any company.
Please note: not all of the photos in this post are of actual Zyia products, some are stock images.
Why I originally joined Zyia Active
I’ve always been skeptical of MLMs and direct sales companies, so Zyia was only the 2nd one I had ever joined. When I first saw Zyia clothing, I decided that this was one of the things that I would love to sell, and I was interested in making more money.
Currently this blog is my job since I stopped personal training, and while it makes some money, I’m always looking for ways to add solid income streams to my website to help support my family.
Which brings us back to Zyia.
The clothing was cute and the quality seemed pretty good from what I was able to see. I bought a muscle tank (the one in the photo below) before I joined and tried on some other items from a friend. The items I tried on at the time were good quality and seemed to fit well, although my muscle tank was small on my hips and I had to exchange it for a bigger size.
Plus they release new clothing items every Wednesday, so there was always something new to share and promote.
I didn’t think at the time I signed up that there were very many reps in my area, but it turned out that there were quite a few and my town was nearly saturated already by the time I joined (more on that later in the post).
Why I stopped selling Zyia activewear
1) I wasn’t confident in quality consistency
While some of the pieces of clothing I had from Zyia were amazing quality, other items I wasn’t sure about. One of the biggest complaints was see-through leggings, and that worried me since I wanted to be confident in the quality of the clothing I was selling and promoting.
Before I had joined, I talked to a former Zyia rep that had let me know about some of the quality issues with the clothing, so I was mostly aware of this going in as a rep, but I had hoped that they had worked through this issue by the time I joined.
I struggled with telling my customers about the high quality clothing that was sold by Zyia (many items are good quality), but I didn’t want to hide from my customers if their choice in leggings were potentially see-through.
Granted not all of the leggings were this way. The black light n tight leggings were thin but not see-through. But with each new release of leggings, my big question was always “are these squat proof”. I’d wait to hear from other reps or customers who bought new leggings to see how they were before promoting them.
Some of the different batches of the same style and color of leggings would be see-through and some wouldn’t be, so they must have had different quality batches even within the same style. I felt that there needed to be more quality control in that area to ensure the leggings were all the same quality regardless of the batch.
That said, I believe that most of the Zyia products are good quality. One of my favorite pairs of joggers currently is from Zyia (my black Unwind Joggers from my starter kit) and they fit well and are made well.
2) Irregular sizing
Another thing that I was concerned about was that not all the clothing had regular sizing. Some of the legging styles were true to size, some were quite small, and some were loose fitting, even though they were all designed to be snug like workout leggings should be.
I found that most of the shirts and tanks were pretty narrow on my hips as well, so I had to order up a size (or 2 sometimes) to fit on my hips and then they were baggy on my bust area.
I noticed this particularly with muscle tanks, where the arm holes were quite large and awkwardly placed when I got a size larger that fit my hips.
Considering I don’t have a particularly large butt or hips, this was disappointing. I feel that other brands fit much better on my average frame, like Under Armour or prAna.
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3) The prices are high
Considering the unpredictable quality of Zyia clothing, I felt that the price for Zyia was too high, especially considering that not all of their leggings are squat proof and some of the sizing could be off.
Some of the other clothing brands I’ve promoted are higher priced as well, but they are consistently high quality and have some “perks”. For example: GoLite is made from recycled plastic bottles; prAna uses organic cotton and recycled materials, and has regular sales; Under Armour has competitive prices, regular sales, and supports our military and first responders.
I am a budget conscious shopper, and I always look for good deals, so initially it was very difficult for me to be okay with the prices of the Zyia clothing, but I got a discount so I was fine with it at first. But buying clothing regularly at those prices can add up, and even though I could write those off as business expenses, it cuts into profits.
Many activewear brands like Under Armour, Reebok, Adidas, etc. will regularly have sales on their clothing or offer personal trainers a discount, but Zyia rarely does sales. They do have markdown/clearance items, but reps don’t get full commission on sales of those items and the sizing/colors are extremely limited.
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4) I made very little profit
Zyia does seem to take care of their reps and they offer nice bonuses regularly, but even with bonuses and the amount I spent on gift cards for party incentives and the cost of the starter kit, it didn’t make sense for me financially to continue to be a rep for Zyia.
Like other MLMs, it’s difficult to earn more money if you do not sign up reps under you. The name of the game is recruiting, and if you don’t believe in your product fully and aren’t comfortable being “salesy”, that can be very difficult to do.
I watched this documentary on Vice about a popular MLM and it was eye opening. While reps are not required to buy clothing or keep an inventory of Zyia clothing in order to sell it, to be successful in an MLM you are expected to buy the product and use it yourself. And that can get expensive, even with the rep discount and hostess credits reps can earn through sales.
Considering that my area was saturated, I was not a salesy person (I wasn’t willing to cold message anyone), I was putting more time into my blog, the cost of the starter kit, the regular costs of party prizes, and the costs of buying new Zyia items regularly, it didn’t make financial sense for me to continue selling Zyia.
We often get what we put into things, if we work harder we get more money usually. It’s the law of reaping and sowing that I firmly believe. However, regardless of what promises are made to new reps, most people do not make a profit with MLMs.
Consider this study by the AARP Foundation: according to their research, 47% of MLM reps lose money, 27% break even, and only 25% report making a profit. Considering that 91% of reps say one reason they join is to make money, there are a lot of reps who don’t make the money they thought they would.
And that was the main reason I joined Zyia: for additional income for my family, and I didn’t want to keep putting money into it if it wasn’t going to pay off. So I stopped sooner rather than later to cut my costs and stop putting money into it.
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5) My area was oversaturated
One of the other reasons I decided to stop being a Zyia Active rep was that my immediate area was oversaturated. It doesn’t appear to be oversaturated nationally, but since our proximity is close to where it was founded (Utah), our state had a lot of reps, and my town had a bunch as well.
When I’d host an online party of mostly local people, I had hardly anyone participate because they had already either hosted a party, just participated in a party, or sold Zyia themselves. In a town of about 30K people, we’ve got at least 10 Zyia reps that I know personally, and our markets overlap.
One of the limitations of MLMs is that because recruiting is heavily pushed, it can be self-limiting: an oversaturated market means reps are less likely to find customers and make money. Market saturation might even be reached with only 10-20 distributors (source).
Some of my other concerns:
- Returns are not free unless there is a defect
- Returns/exchanges take a while, sometimes it would be several weeks before you hear anything back about returns. I had to contact customer service about a return 4 weeks after they had received my return package because I had not heard anything back from them. Not all returns took this long, but some did.
- The starter kit price is high (mine was $419.75 after taxes and shipping). You are able to return unused portions of your starter kit if you quit being a rep up to 90 days from receiving your starter kit, so this does help recoup some costs if you find it’s not for you. $400+ can be hefty, especially if you’re unsure of making a return on the investment.
- My Facebook account was regularly getting frozen by Facebook for scheduling Zyia party posts. We were encouraged to schedule our Facebook party posts ahead of time, but scheduling posts for parties, sharing my link, and sharing photos from Zyia were all triggering Facebook to strike my account as having possible spam activity. I was getting my account frozen or locked out several times a week. Getting my Facebook account shut down would damage my blogging business which brings in a good income. This was not unique to me, either. My uplines had their accounts regularly shut down, as did many other reps. We were always looking for work arounds, and I decided not to jeopardize one of my blogging traffic and income streams.
Tips for buying Zyia Active products
If you want to support your friends and family who are selling Zyia Active, make sure you ask your rep a few questions about the items you’re looking at before buying:
- How does the item fit (true to size, runs small, etc.)? A lot of reps will offer this info anyway, but if they don’t, be sure to ask to save yourself unnecessary returns or exchanges.
- Are the leggings squat proof? Like I mentioned earlier, not all of the legging styles or even batches within the same style are squat proof, so make sure to ask about each style or new release. If your rep hasn’t tried the items personally, the reps have Facebook groups where they can crowdsource and ask about other people’s feedback on the fabric and fit.
- Do the fabrics breathe? I have the Zyia Bomber Bra that I still love and think is very cute, but the fabric doesn’t breathe very well when I sweat a lot in it. If you are a heavy sweater or will be using the items only for workouts, ask about the breathability of the fabric.
- Is the Zyia item meant for leisure or workouts? Not all of the Zyia products are meant for heavy workouts (like their knit casual leggings), so check to make sure that the item you get will work for the activities you plan on using it for.
Since every item is often different, even if you own a piece of Zyia clothing, still ask your rep about quality, fabric, whether leggings are squat-proof, etc.
A few thoughts about MLMs
Joining an MLM or direct sales company is a very personal decision and I won’t judge people for making that decision for themselves. MLMs are not a good fit for me or my website, and I wanted to give share my thoughts on Zyia activewear and a few thoughts on MLMs/direct sales companies.
As I mentioned before, the prices from MLMs can be quite high, and often much higher than retail products that are of equal or higher quality.
Examples: Shakeology from BeachBody is $129 for a 1 month supply, when I can get an excellent and comparable shake product from Orgain, Owyn, or Vega for around $30-40. Color Street nail strips are $13 for sparkly ones and I found nearly the exact same pattern of nail strips from Coconut Nail Art for $4.50.
The high prices with MLMs are strategic for encouraging customers to 1) host a party to get better prices, and 2) become a rep to get their own discount.
While there is something to be said for supporting your friends and loved ones who are selling these products, my family’s financial wellbeing comes first, and that means spending our money wisely and more often than not avoiding purchasing from direct sales companies.
One other thing I have noticed about a lot of MLMs and direct sale companies is that the reps can be very overprotective of the brand. If a customer complains about the quality of the product, the rep will often rationalize it away as customer misuse or mistake instead of acknowledging that the product is flawed.
This is frustrating to me, and probably very frustrating to a lot of customers. So if you are a rep for a direct sales company, make sure you are objective when it comes to your customer’s concerns, they appreciate it 🙂
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Sarah Jane Parker is the founder, recipe creator, and photographer behind The Fit Cookie. She’s a food allergy mom and healthy living blogger based in Wyoming. Sarah is also an ACSM Certified Personal Trainer, ACE Certified Health Coach, Revolution Running certified running coach, and an ACE Certified Fitness Nutrition Specialist